# Troubleshooting
# Report a problem
If you encounter a problem, you can report it to support@spoon.ai.
Please provide the following information:
- describe the issue: what was the behavior you expected and what was the actual observed behavior
- what are the steps to reproduce the issue
- attach the log file (you can find it at
C:/Program Files/SPooN/developers-1.2.1/release/SpoonLogs.log
)
You can also reach out to support@spoon.ai to discuss a missing feature for your own use case.